Reservations & Inquiries

Booking Process

STEP 1
Contact Us

Please fill out the reservation form with the required information.
If you would like to proceed with your reservation after receiving your estimate, kindly reply to us via email to confirm your intent to book.
STEP 2
Confirmation from Us

We will respond via email with a Reservation Confirmation (URL link), including details of your stay and total accommodation fee.
STEP 3
Payment

After reviewing the Reservation Confirmation, please complete your payment within one week from your booking date.

If you’re unable to make the payment by the deadline, feel free to consult with us in advance.
Please note that if we do not receive your payment by the due date, your reservation will be cancelled.
STEP 4
Payment Confirmation

Once we confirm your payment, we will notify you via email.
For last-minute bookings, this email will also include the Guest Guide (URL).
STEP 5
Guest Guide

Around one week prior to your stay, we will send a Guest Guide (URL) with important information such as check-in instructions.
If you do not receive the guide by 5 days before your stay, please contact us.
STEP 6
Check-In

On the day of your stay, you will unlock the entrance door by yourself.
Please make sure to carefully read the Guest Guide before arriving at the property.

Make a reservation

Please provide the information of the primary guest (person making the reservation).
●Full Name

●Email Address(Please double-check your entry. If there are any errors, confirmation emails may not be delivered even if the form is submitted successfully.)

Please use an email address that can receive attachments (e.g., Gmail or Outlook).
*Note: Mobile carrier addresses (e.g., docomo, softbank, ezweb) may not reliably receive our emails or attachments.

●Phone Number (No hyphens)

● Postal Code (No hyphens)

● Address

●Payment Method
Bank TransferGuests residing outside Japan (without a Japanese bank account)

[Cancellation Policy]
After payment is completed:
・Up to 22 days before the stay: 10% cancellation fee
・From 21 days before the stay: 30%
・From 14 days before the stay: 50%
・From 2 days before the stay: 80%
・From the day before the stay (including no-shows): 100%
*Cancellations made within 7 days of receiving the reservation confirmation and at least 22 days before the check-in date are free of charge.
*If you wish to change your reservation, a fee equivalent to the original cancellation charge will apply in order to rebook for a different date.
*In the case of changes in the number of guests, we will refund the difference after recalculating the new total and deducting the applicable cancellation fee rate from that amount.

● Number of Previous Stays(at Gufo RESORT Nasu or Gufo RESORT Fuji Yamanakako)
First TimeSecond Time or More

●Relationship to the Person Who Made the Reservation for Your Previous Stay
MyselfTravel Companion

●Full Name, Phone Number, and Reservation Email Address of the Person Who Made the Previous Reservation

●Number of Guests【Adult Men(Junior high school age or older)】

●Number of Guests【Adult Women(Junior high school age or older)】

●Number of Guests【Elementary School Children】

●Number of Guests【Children under elementary school age (requiring bedding)】

●Number of Guests【Children under elementary school age (not requiring bedding)】

●Number of Vehicles

※If undecided, please select the maximum number expected at this time.
Generally, Due cottage includes space for 2 vehicles, and Tre cottage for 3 vehicles.

●Will you be bringing a pet (dog)?

YesNo

[Pet Policy]
Only indoor dogs that are toilet-trained, vaccinated, and regularly treated for fleas and ticks are allowed.
Please note that any accidents or damages caused indoors may incur a cleaning or repair fee.
If you are concerned, we recommend that your dog wears a pet diaper or belly band.

●Number of Dogs

For each dog, please provide the following details:
●① Name
② Gender
③ Breed
④ Size (kg)
⑤ Age
⑥ Allergies
⑦ Other special requests

● Preferred Check-in Date(Please select from the calendar)

●Number of Nights

●Preferred Cottage Type
※We may not be able to accommodate your preference depending on availability.
Due Cottage (2 bedrooms)Tre Cottage (3 bedrooms)Either is fine

●Expected Check-in Time / Request for Early Check-in

※Early check-in incurs an additional charge (5% of base rate per hour + tax).
※Subject to availability.

● Request for Late Check-out
10:00 (No late check-out)11:00 (Late check-out, additional charge applies)12:00 (Late check-out, additional charge applies)
※Late check-out incurs an additional charge (5% of base rate per hour + tax).
※Subject to availability.

● Student Discount (check only if all guests are students)
Yes, I would like to apply
Available during seasons L and Mb only.
20% discount on total accommodation fee if all guests are students.
※ BBQ and breakfast sets are not eligible for discount.
※ Can be combined with other discounts.

●School Name, Faculty, and Department (for all guests)

● Meal Options
Order with accommodation (pay together)Order separately by 8 days before the stayUndecidedDo not order

●Meal Options
OrderDo not order
※ BBQ equipment is available free of charge regardless of whether you order a BBQ set.

●Number of BBQ Sets

●Breakfast Bento Box
OrderDo not order

●Number of Breakfast Bento Boxes

※About Delivery Timing
●For 1-night stays
BBQ ingredients will be placed in your room's refrigerator by check-in.
Breakfast will be delivered directly to you by 9:00 AM the following morning.

● For stays of 2 nights or more
Meals for the first night will be handled the same as 1-night stays.
If you wish to order meals for the second night or beyond, please specify:
① Desired delivery date
② Quantity

●Additional Requests (Optional)

●Optional Survey (up to 2 questions)
① How did you hear about our facility?
Google SearchGoogle MapsOther Web SearchFamily/Friend RecommendationInstagramInstagram AdTwitter/XTikTokNetflixYouTubeMagazineTVTabiiroCotteWan!PassOther SiteOther

② For your answer above, please tell us the account name, username, URL, video title, TV show, magazine name, etc. (Optional)A short description is fine.

That concludes the survey.

Thank you very much for your response.

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Reservations & Inquiries

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